Novus Loyalty Logo

Novus Loyalty IPO

BSELot: 1000

UPCOMINGSME
Price Band
139 - ₹146
Lot Size
1,000
Issue Size
₹60 Cr
GMP
0
Subscription
-

IPO Schedule

1
Open
17 Mar
2
Close
20 Mar
3
Allotment
23 Mar
4
Listing
25 Mar

About Novus Loyalty

Novus Loyalty Limited is a technology-driven company that provides customer loyalty and rewards management solutions to businesses across various industries. Its platform helps companies increase customer engagement, retention, and brand loyalty through data-driven reward programs and marketing automation tools.

Company Profile

Overview

Particular

Details

Company Name

Novus Loyalty Limited

Former Name

Clavax Technologies Private Limited

Incorporation Date

June 24, 2011

Conversion to Public Company

August 08, 2025

Corporate Identification Number (CIN)

U72900HR2011PLC127344

Registered Office

727, Udyog Vihar Phase V, Industrial Complex, Dundahera, Gurgaon, Haryana – 122016

Website

www.novus-loyalty.com

Promoters

Deepak Tomar, Sweta Singh

Compliance Officer

Mukesh Makkar

CFO

Vibhore Rastogi

Stock Exchange (Proposed Listing)

BSE SME

The company was originally incorporated as Clavax Technologies Private Limited in 2011. In September 2024, the name was changed to Novus Loyalty Private Limited to reflect its business transformation into a customer loyalty and technology services platform. Subsequently, in June 2025, the company converted into a public limited company and adopted the name Novus Loyalty Limited.

Business Evolution

Year

Development

2011

Company incorporated as Clavax Technologies Private Limited

2024

Rebranded as Novus Loyalty Private Limited

2025

Converted into public company

2026

Proposed IPO on BSE SME platform

Industry Classification

Category

Details

Sector

Technology Services

Industry

Customer Loyalty & Martech Solutions

Segment

SaaS-based Loyalty Programs, Customer Engagement Platforms

Products and Services:

Novus Loyalty Limited operates as a technology-driven loyalty and customer engagement solutions provider. Its services help businesses attract, retain, and engage customers through digital rewards, data analytics, and incentive platforms.

Core Services

Service Category

Description

Loyalty Program Management

Design and management of customer reward programs

Incentive Platforms

Employee and channel partner incentive schemes

Digital Rewards Marketplace

Redemption platforms for vouchers, merchandise, travel, etc.

Martech Solutions

Data analytics and customer engagement tools

Campaign Management

Marketing campaigns integrated with loyalty platforms

Key Industries Served

Industry

Use Case

Banking & Financial Services

Credit card reward programs

Retail

Customer loyalty points and redemption

Travel & Hospitality

Reward programs for frequent customers

Telecom

Recharge and engagement rewards

Consumer Goods

Distributor and retailer incentive programs

Industry Background and Market Environment

Loyalty Management Industry Overview

The loyalty management market is a fast-growing segment of the global martech ecosystem. Companies use loyalty programs to enhance customer retention and lifetime value.


Global Market Size

Year

Market Size

2023

~$10 Billion

2025 (Estimated)

~$15 Billion

CAGR

~16–18%


Indian Market Size

Year

Market Value

2023

~$1.2 Billion

2025

~$1.8 Billion

CAGR

~20%


Key Growth Drivers

Driver

Explanation

Digital Transformation

Businesses increasingly adopting cloud-based loyalty platforms

E-commerce Boom

Retailers using rewards to increase repeat purchases

Customer Data Analytics

AI-driven personalization improving engagement

Mobile Adoption

App-based reward systems gaining popularity


Market Trends

Trend

Impact

AI-based loyalty platforms

Personalized reward programs

Omnichannel marketing

Unified customer experience

Subscription loyalty models

Recurring engagement

Blockchain-based rewards

Secure digital assets


Competitive Landscape

The loyalty solutions market includes:

Type

Examples

Global Loyalty Platforms

Salesforce Loyalty Management

Martech SaaS Firms

Capillary Technologies

Incentive & Rewards Platforms

Pine Labs, Payback

Novus Loyalty competes primarily with mid-tier loyalty technology providers focusing on Indian enterprises.

Company Business Overview

Novus Loyalty Limited operates a technology platform designed to create and manage reward ecosystems for businesses.

Business Model

Stage

Description

Client Acquisition

Enterprise businesses sign contracts

Platform Integration

APIs integrated with customer systems

Loyalty Campaign Setup

Rewards and engagement mechanics configured

Redemption & Analytics

Customers redeem rewards via platform


Revenue Streams

Source

Description

Platform Fees

SaaS subscription for loyalty platforms

Campaign Management Fees

Charges for marketing campaign execution

Transaction Commissions

Percentage on reward redemption

Data Analytics Services

Insights and analytics subscription


Value Chain Position

Value Chain Segment

Role

Martech Platform Providers

Core technology infrastructure

Rewards Suppliers

Partnerships with gift card providers

Enterprise Clients

Businesses using loyalty solutions

End Consumers

Users redeeming rewards


Novus Loyalty sits between enterprise clients and reward suppliers, managing the technology platform.

Key Regulations and Compliance Framework

The company operates within a regulatory environment governed by technology, data protection, and financial transaction regulations.

Major Regulatory Laws

Regulation

Governing Authority

Relevance

Companies Act, 2013

MCA

Corporate governance and compliance

SEBI ICDR Regulations

SEBI

IPO and capital market regulations

Information Technology Act, 2000

Government of India

Data protection and cybersecurity

GST Act

Government of India

Taxation on services

FEMA

RBI

Foreign investment regulations


Compliance Areas

Compliance Area

Description

Data Privacy

Protection of customer data

Cybersecurity

Secure digital platforms

Tax Compliance

GST filings

Corporate Governance

Board and audit oversight

Risk Profile

Investing in Novus Loyalty involves several operational and financial risks.


Key Business Risks

Risk

Explanation

Client Concentration

Dependence on large clients

Technology Obsolescence

Rapid innovation in martech

Data Security Risks

Breaches may impact reputation

Competition

Large global martech platforms


Financial Risks

Risk

Impact

Revenue Volatility

Campaign-based revenue streams

Cash Flow Fluctuations

Timing mismatch in payments

Currency Risk

If international clients expand


Operational Risks

Risk

Description

Technology Infrastructure

Platform downtime could affect operations

Vendor Dependence

Reliance on reward suppliers

Talent Retention

Skilled tech workforce required

Promoters and Ownership Group

The company is promoted by Deepak Tomar and Sweta Singh, who have been instrumental in building the business.


Promoter Details

Promoter

Role

Background

Deepak Tomar

Chairman & Managing Director

Technology entrepreneur

Sweta Singh

Promoter

Strategic business leadership


Promoter Responsibilities

Area

Role

Strategic Direction

Long-term company vision

Business Development

Client acquisition

Technology Development

Platform innovation

Investor Relations

Market communication

Group Entities and Associate Companies

Under SEBI ICDR regulations, group companies include entities that have material related-party transactions or business connections with the issuer.

Group Company Classification

Category

Description

Promoter Group Entities

Businesses controlled by promoters

Related Party Entities

Companies with significant transactions

Associate Companies

Strategic partnerships

The company evaluates group entities based on materiality policies approved by the board.

Leadership Team and Key Executives

The leadership team combines technology, finance, and corporate governance expertise.


Board of Directors

Director

Position

Type

Deepak Tomar

Chairman & Managing Director

Executive

Vibhore Rastogi

Executive Director & CFO

Executive

Sushma Samarth

Director

Independent

Pooja Kansal

Director

Independent

Rajesh Sureka

Director

Independent


Key Management Personnel

Name

Position

Mukesh Makkar

Company Secretary & Compliance Officer

Vibhore Rastogi

Chief Financial Officer


Leadership Responsibilities

Function

Responsible Executive

Corporate Strategy

Managing Director

Financial Management

CFO

Regulatory Compliance

Company Secretary

Technology Platform

Senior management team

Corporate Governance and Board Committees

The company follows governance standards mandated by the Companies Act, 2013 and SEBI regulations.


Board Structure

Category

Number

Executive Directors

2

Independent Directors

3

Total Directors

5


Board Committees

Committee

Purpose

Audit Committee

Financial oversight

Nomination & Remuneration Committee

Executive compensation

CSR Committee

Corporate social responsibility initiatives

Stakeholders Relationship Committee

Investor grievance handling

These committees were constituted on August 20, 2025 to strengthen governance before the IPO.

Legal Matters and Regulatory Proceedings

Companies going public must disclose litigation and regulatory proceedings that may impact financial performance.


Categories of Legal Proceedings

Category

Examples

Civil Litigation

Contractual disputes

Tax Matters

GST or income tax notices

Regulatory Matters

SEBI or MCA inquiries

Promoter Litigation

Legal matters involving promoters


Impact Assessment

Severity

Potential Impact

Low

Minor financial impact

Medium

Operational delays

High

Financial liabilities


Investors should review the Outstanding Litigation and Material Developments section of the RHP before making investment decisions.

Government and Statutory Approvals

To operate legally and run its business operations, Novus Loyalty Limited requires multiple regulatory registrations and statutory approvals.

Key Registrations and Approvals

Approval / Registration

Authority

Purpose

Certificate of Incorporation

Registrar of Companies (ROC)

Legal incorporation of company

CIN: U72900HR2011PLC127344

Ministry of Corporate Affairs

Corporate identification

GST Registration

GST Department

Tax compliance on services

PAN & TAN

Income Tax Department

Income tax compliance

SEBI Compliance

Securities and Exchange Board of India

IPO and securities regulation

BSE SME Listing Approval

BSE Limited

Listing of equity shares

The company has already received in-principle approval from BSE SME for listing the equity shares prior to the IPO.


Operational Compliance Requirements

Compliance Area

Requirement

Corporate governance

Board committees and independent directors

Financial reporting

Audited financial statements

Data protection

IT Act compliance

Taxation

GST and income tax filings

Management Discussion and Business Strategy (MD&A)

The management’s discussion provides insight into the company’s strategic direction and growth opportunities.


Key Growth Drivers

Growth Driver

Explanation

Digital marketing expansion

Increasing demand for loyalty programs

SaaS platform scalability

Cloud-based reward platforms

Data analytics

Customer insights and personalization

Partnerships

Integration with reward vendors


Business Strategy

Strategic Initiative

Objective

Expand enterprise clients

Increase revenue base

Strengthen technology platform

Improve service efficiency

Expand digital rewards marketplace

Increase transaction volume

Geographic expansion

Target new markets


Competitive Strengths

Strength

Benefit

Technology platform

Scalable SaaS infrastructure

Diverse reward ecosystem

Broad redemption options

Experienced management

Strategic leadership

Client relationships

Recurring revenue

Purpose of the IPO (Use of Funds)

The IPO aims to raise capital primarily for business expansion and working capital requirements.

Offer Structure

Component

Shares

Fresh Issue

Up to 33,00,000 equity shares

Offer for Sale (OFS)

Up to 8,20,000 equity shares

Total Offer Size

Up to 41,20,000 equity shares

Use of IPO Proceeds

Purpose

Objective

Working Capital Requirements

Support operational growth

Technology Development

Improve platform infrastructure

Business Expansion

Acquire new enterprise clients

General Corporate Purposes

Strategic initiatives

Fresh issue proceeds will go to the company, while OFS proceeds go to selling shareholders.

Pricing Logic and Valuation Basis

The IPO price will be determined using a book-building process.


Price Determination Factors

Factor

Explanation

Earnings per share (EPS)

Profitability indicator

Net asset value (NAV)

Book value of company

Industry valuation multiples

Peer comparison

Market demand

Investor bids


Valuation Benchmarks

Metric

Significance

Price to Earnings (P/E)

Profit-based valuation

Price to Book Value (P/BV)

Asset-based valuation

EV / EBITDA

Enterprise value comparison

The final offer price will be determined based on investor demand within the price band.

Share Capital and Ownership Structure

The capital structure shows the company’s equity base before and after the IPO.


Equity Share Details

Particular

Details

Face Value

₹10 per equity share

Total Shares Offered

Up to 41,20,000 shares

Post Issue Share Capital

Expanded equity base


Capital Structure

Stage

Description

Pre-IPO

Promoters and existing shareholders

Fresh Issue

New shares issued

Post-IPO

Public shareholding increases


Post-Issue Dilution

The IPO will dilute promoter shareholding as public investors subscribe to newly issued shares.

Shareholding Pattern

After the IPO, ownership of the company will be distributed across multiple investor categories.


Shareholder Categories

Category

Allocation

Promoters

Majority stake (post dilution)

Qualified Institutional Buyers (QIBs)

Institutional investors

Non-Institutional Investors (NIIs)

High net worth investors

Retail Investors

Individual investors


Allocation Structure

Investor Category

Allocation

QIBs

Up to 50%

Retail Investors

Minimum 35%

NIIs

Minimum 15%

These allocations follow SEBI ICDR regulations for SME IPOs.

Financial Performance Overview

Novus Loyalty Limited has shown strong revenue growth and improving profitability over the past three financial years, driven by increasing adoption of its loyalty management platform and customer engagement solutions.


Restated Financial Summary

Financial Year

FY2023

FY2024

FY2025

Sep 30, 2025*

Total Income / Revenue

₹59.61 Cr

₹73.61 Cr

₹104.63 Cr

₹71.43 Cr

EBITDA

₹2.27 Cr

₹4.82 Cr

₹5.69 Cr

₹7.79 Cr

Profit After Tax (PAT)

₹0.55 Cr

₹2.96 Cr

₹3.58 Cr

₹5.80 Cr

Total Assets

₹13.38 Cr

₹12.36 Cr

₹14.81 Cr

₹21.83 Cr

Net Worth

₹6.54 Cr

₹9.50 Cr

₹13.09 Cr

₹18.89 Cr

*Half-year performance annualized suggests strong growth momentum.


Revenue Growth Trend

Year

Revenue (₹ Cr)

YoY Growth

FY2023

59.61

FY2024

73.61

23.5%

FY2025

104.63

42.1%

Revenue growth is driven by:

  • Expansion of enterprise loyalty platforms

  • Increased adoption of SaaS-based engagement tools

  • Growing enterprise client base in fintech, retail, and e-commerce sectors.

Profitability Trend

Metric

FY2023

FY2024

FY2025

PAT

₹0.55 Cr

₹2.96 Cr

₹3.58 Cr

EBITDA Margin

3.8%

6.5%

5.4%

PAT Margin

0.9%

4.0%

3.4%


Key insight:

  • Profitability significantly improved from FY23 to FY24 due to operating leverage and technology platform scalability.



Asset and Net Worth Growth

Metric

FY2023

FY2024

FY2025

Total Assets

₹13.38 Cr

₹12.36 Cr

₹14.81 Cr

Net Worth

₹6.54 Cr

₹9.50 Cr

₹13.09 Cr

Growth in net worth is mainly driven by retained earnings and profitability improvements.

Borrowings and Financial Obligations

One of the key financial strengths of Novus Loyalty Limited is its low debt profile and strong liquidity position.

Borrowings Summary

Year

Total Borrowings

FY2023

₹3.53 Cr

FY2024

₹0.82 Cr

FY2025

₹0 Cr

Sep 2025

₹0 Cr


The company effectively reduced its borrowings over time and is now debt-free, which reduces financial risk and improves valuation metrics.

Debt Reduction Trend

Year

Borrowing (₹ Cr)

Change

FY2023

3.53

FY2024

0.82

↓ 77%

FY2025

0

Fully repaid

This indicates:

  • Improved internal cash generation

  • Reduced dependence on external financing

  • Strong balance sheet before IPO.


Financial Obligations

Although borrowings are minimal, the company still has typical operational obligations.

Obligation Type

Description

Trade Payables

Payments to reward suppliers and technology vendors

Employee Benefits

Salaries, incentives, and benefits

Operating Expenses

Software infrastructure, marketing, and client acquisition

Cash Flow Position

Cash flow analysis shows how Novus Loyalty generates and utilizes funds in its business operations.


Cash Flow Components

Activity

Explanation

Operating Cash Flow

Cash generated from loyalty platform services

Investing Cash Flow

Investment in technology development

Financing Cash Flow

Borrowings and equity capital



Cash Flow Indicators


Based on available financial performance:

Indicator

FY2025

EBITDA

₹5.69 Cr

PAT

₹3.58 Cr

Current Ratio

9.12

Debt

Nil


High current ratio of 9.12 indicates strong liquidity and working capital management.

Cash Flow Interpretation
Operating Cash Flow

Primary drivers:

  • SaaS platform subscription fees

  • Campaign management revenue

  • Reward redemption transaction commissions

This creates recurring operating cash inflows.



Investing Cash Flow

Major investments include:

Investment Area

Purpose

Platform Development

Product innovation

Software Infrastructure

Cloud hosting

Data analytics tools

AI-driven customer insights



Financing Cash Flow

Since the company has minimal debt:

Source

Description

Equity Capital

Promoter funding

IPO Proceeds

Future expansion funding



Key Financial Highlights Summary

Metric

Value

FY2025 Revenue

₹104.63 Cr

FY2025 PAT

₹3.58 Cr

EBITDA

₹5.69 Cr

Net Worth

₹13.09 Cr

Total Borrowings

₹0 Cr

Current Ratio

9.12

Revenue CAGR (FY23–FY25)

~32%

Sources: IPO analysis and DRHP financial disclosures.

Dividend Policy

A dividend policy explains how a company plans to distribute profits to its shareholders while balancing reinvestment needs for future growth.


Current Dividend Policy:

As disclosed in the RHP, Novus Loyalty Limited has not declared dividends historically, as profits have been reinvested to support business expansion, technology development, and operational growth.


Dividend Decision Framework:

Future dividend decisions will depend on multiple financial and strategic factors.

Factor

Impact on Dividend Decision

Profitability

Higher profits may allow dividend payouts

Cash Flow Position

Strong operating cash flow supports dividends

Working Capital Requirements

High capital needs may limit dividend payments

Expansion Plans

Funds may be reinvested for growth

Regulatory Requirements

Compliance with Companies Act and SEBI rules


Dividend Approval Process:

Dividend distribution must follow the procedure below:

Step

Authority

Recommendation

Board of Directors

Approval

Shareholders in general meeting

Payment

After statutory compliance


Future Outlook:

As the company grows and stabilizes financially after the IPO, it may adopt a balanced approach between reinvestment and shareholder returns.

Key Agreements and Legal Contracts

Before launching the IPO, the company entered into several contractual agreements with financial intermediaries and regulatory entities.

Important Agreements

Agreement

Purpose

Book Running Lead Manager Agreement

Engagement of investment banker

Registrar Agreement

Handling investor applications and share allotment

Market Making Agreement

Ensuring liquidity post listing

Banker to the Offer Agreement

Managing IPO funds

Cash Escrow Agreement

Secure handling of investor money

Key Parties Involved

Entity

Role

Smart Horizon Capital Advisors Pvt. Ltd.

Book Running Lead Manager

KFin Technologies Limited

Registrar to the Issue

ICICI Bank Limited

Banker to the Offer

Shreni Shares Limited

Market Maker

These agreements ensure smooth IPO execution and regulatory compliance.

Issue Details and Allocation Structure

The IPO of Novus Loyalty Limited is structured as a 100% book-built issue combining a fresh issue and an offer for sale.

Issue Size

Component

Number of Shares

Fresh Issue

Up to 33,00,000 shares

Offer for Sale

Up to 8,20,000 shares

Total Issue Size

Up to 41,20,000 shares

Market Maker Reservation

Category

Allocation

Market Maker

2,30,000 shares

Net Offer

38,90,000 shares

Investor Allocation

Category

Percentage Allocation

Qualified Institutional Buyers (QIBs)

Up to 50%

Retail Investors

Minimum 35%

Non-Institutional Investors (NIIs)

Minimum 15%

Rights of Equity Shareholders

Investors purchasing shares in the IPO become equity shareholders and receive certain rights.


Key Shareholder Rights

Right

Description

Voting Rights

Vote on company decisions

Dividend Rights

Receive dividends when declared

Right to Transfer Shares

Sell shares on stock exchange

Right to Information

Access company disclosures

Participation in Corporate Actions

Rights issues, bonus shares


Voting Power

Each equity share carries one vote, allowing shareholders to participate in major company decisions.

Other Statutory and Regulatory Disclosures

The RHP includes several mandatory disclosures required by SEBI and the Companies Act.


Mandatory Disclosures

Disclosure Type

Purpose

Risk Factors

Inform investors about potential risks

Management Discussion

Provide business insights

Financial Statements

Show financial health

Litigation Disclosure

Reveal legal matters

Capital Structure

Explain shareholding details


Investor Protection Measures

Protection

Description

SEBI Regulations

Strict disclosure requirements

ASBA System

Protects investor funds

Market Maker

Ensures trading liquidity

Registrar Oversight

Transparent allotment process